Does the app decide coverage or settlement?

No. Those decisions stay with your adjusters and their authority limits. The app moves the work around them.

Every claim, from first notice to fair payment.

For US insurers: Outcome Apps that move the numbers between the first notice of a loss and a claim paid, closed and recovered.

Notice to recoveryThis week

Sample data. Each line is one Outcome App against its own baseline.

Four moments decide how fast and how fairly a claim is handled. Each gap between them sits with a different team and its own Outcome App.

First noticeThe policyholder reports a loss

AssessedCoverage and damage are confirmed

PaidThe claim is settled

RecoveredRecoverable costs are pursued

Claims leads. Finance and compliance sign off. Everyone reads the same weekly scorecard.

Owns the numberChief Claims Officer

Cycle time and recoveries. Wants every stalled claim owned and every recoverable dollar pursued.

Signs offCFO

Loss adjustment expense and leakage. Wants the movement shown against a baseline, every week.

Signs offChief Compliance Officer

Fair and timely handling. Wants every action and message evidenced for regulators.

Approves the platformCIO or CISO

Claimant data, access and audit. Wants every connection approved and every action logged.

Claims handling is regulated. We answer these in writing during the Outcome Baseline, before any system is connected.

Does the app decide coverage or settlement?No. Those decisions stay with your adjusters and their authority limits. The app moves the work around them.
Where is claimant data stored, and who can see it?Hosting, regions, and access by role, down to individual claims.
How is every action logged for regulators?The evidence trail: who acted, who approved, what changed, and when.
How are messages to claimants approved?Message templates and approval steps are agreed before anything is sent.

Start with an Outcome Baseline: we measure the chain with your team, find the weakest link, and agree a target.